Terms & Conditions

COMPANY INFORMATION

Prints Hosiery Australia Pty Ltd

PO BOX 730

FRESHWATER

NSW 2096

ABN 29115012578 

Terms & Conditions

Thank you for shopping with Prints Hosiery. We would like you to read our Terms & Conditions carefully to ensure that you are fully aware of your rights when purchasing products (the Products) from our website.

Your access to and use of the Website is conditional upon your acceptance and compliance with and be bound by the following terms and conditions of use, notices and disclaimers (collectively known as Terms & Conditions). Together with our privacy policy govern Prints Hosiery’s relationship with you in relation to this website

We reserve the right to make changes to the information on our website at any time and without forewarning. Your use of our website after changes have been made is confirmation of your agreement to these amendments, which may include changes to the “Terms and Conditions”, product prices product description and promotions.

Your order constitutes your agreement to be bound by these Terms & Conditions which constitute the agreement between Prints Hosiery Australia Pty Ltd ABN 29115012578 (we, us, our or Prints Hosiery) and you (refers to the user or viewer of our website).

We make every effort to supply accurate information about each of our products. We endeavor to display the goods as accurately as possible. However, we cannot guarantee that the colours of the products displayed on our website will match 100% with the actual products. This is due to factors beyond our control, including colour variation of individual monitors limitations of browser software limitations of photographic technology and lighting conditions. In the event that you identify an error in the description of one of our items that you receive from us, you may have the item considered for refund, though the decision will be at our jurisdiction.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Prints Hosiery will not be held responsible for any directly or indirect losses, damage or injuries caused by any products

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Prints Hosiery is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct.

As much as we endeavor to supply your purchases, orders may be refused if payment cannot be authorised

We are not obliged to supply items that have inadvertently been displayed on our web site with an incorrect price or that are no longer available. If this was to occur we will notify you within 2 business day of the correct price and arrange an agreeable alternative item, a back order or a full refund.

We also have the right to limit the quantity of items purchased in a given order or in multiple orders from the same client. We will contact you in writing and advise you of the quantities that we will make available..

It is prohibited to sell Prints Hosiery products on any Amazon platform. When purchasing from us you agree with these terms of sale which expressly forbids offering our products for sale on Amazon. If you are found to be doing so then we reserve the right to withhold further supply of our goods.

It is prohibited to sell Prints Hosiery products on any eBay platform without prior written consent from us. When purchasing from us you agree with these terms of sale which expressly forbids offering our products for sale on eBay without written consent. If you are found to be doing so then we reserve the right to withhold further supply of Prints Hosiery goods.

We aim to provide you with a relaxing, stress free shopping experience, you will find guidance throughout and descriptions will be clearly stated.

PURCHASES

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Prints Hosiery is not obliged to re-send the order to the correct address at our own expense.

PROMOTIONS AND DISCOUNTS

Only one discount or code is applicable per transaction.

PRICE & DELIVERY

All prices on our website are shown in Australian Dollars (AUD) inclusive of GST.

Goods are normally dispatched within 1-2 working days of order receipt. If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of cancelling the order

Standard delivery time frames are between 1 and 10 business days within Australia.

Rest of the world will depend on your location.

International deliveries may result in import duties and local tax payable on receipt of the goods. You will be liable for these duties

Our delivery prices are shown in our Delivery/Returns section and vary depending on the speed of the delivery and the area you are in. Please enjoy your shopping, and do not hesitate to contact us with any questions or comments .We look forward to your feedback to help improve your shopping experience.

We endeavor to deliver your purchase in perfect condition, for the time that you want.

Methods of Payment

All orders and transactions are processed in Australian dollars (AUD). We accept credit card payments via Pay Pal. Fully secure and no account set up required.

From your Pay Pal account balance. Direct Bank Deposit

CHANGES TO YOUR ORDER

Amendments to your order details can only be made before 5pm on the same working day. Please note that we can only make changes to address and sizing information or cancel an order in its entirety.

 

Returns

Because of the nature of hosiery products, for hygiene reasons we are unable to accept returns of items that have been worn or tried on.

Items are thoroughly checked for any damage before they are dispatched. We purchase products from only internationally reputable manufacturers. Although rare, manufacturer defects and flaws do occasionally occur.

 

If you receive an item that is damaged or in an unsatisfactory condition please contact us by email within 14 days from the day your order was dispatched.

We will instruct you to return the item with proof of purchase and description of problem or reason for return.

 

Once we are able to verify that the flaw is the fault of the manufacturer and proof of purchase, you will have the option of receiving 1) the same replacement item or an item to the same value, or 2) a credit payment to method from which the purchase was made.

We are not able to refund the initial cost of shipping if other items were purchased in that same order. Please note that credit card refunds may take up to 7 business days for the credit to appear in your account. This delay is beyond our jurisdiction, and we apologise for any inconvenience in this regard.

 

Please choose carefully before selecting items and submitting an order. We do not normally give refunds if you simply change your mind or make a wrong decision. If you wish to return an item for one of these reasons, the item must be returned in its new, unused condition and in the manufacturer’s packaging. You are liable for the cost of postage to return the item. It must be sent by the Australia Post registered mail service, and packed in appropriate and adequate protective padding to ensure that it is received in an undamaged state. Items in opened or damaged packets will not be eligible for reimbursement.

Send your returns to:

Prints Hosiery Returns
PO Box 730
Freshwater
NSW 2096
Australia

Once we have received your return, we will contact you via telephone or email to keep you informed.

You will be credited through the same payment information you originally used when purchasing your order.

CONFIDENTIALITY

All confidential information, including credit card details, are held securely and only transmitted in an encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

Prints Hosiery collects personal information in order to conduct our business, this is generally collected by way of forms completed by customers online, orders placed over the phone, referrals, and other general business formats.

INDEMNITY

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

GOVERNING LAW

The laws of New South Wales, Australia govern these Terms and Conditions

CONSUMER RIGHTS

None of the above Terms and Conditions affects your statutory consumer rights.

SPAM STATEMENT

Prints Hosiery is committed to observing and complying with its obligations at all times under any relevant Spam legislation and regulations in any subject country.

For the purpose of this Spam Statement, the term ‘subject country’ means the country from which you access our website

We assure you that:

we have crafted an internal policy to educate staff and implement clear guidelines and rules in relation to the dissemination of commercial electronic messages;

you may at any time unsubscribe from any mailing list to which you have previously subscribed. If for any reason there appears to be no facility to unsubscribe from the mailing list, please send us an email  advising us of your wish to unsubscribe; and

we will not use address-harvesting software for any reason whatsoever.

To assist us to combat spam, we request your assistance with the following:

If you receive an unauthorised commercial message, which appears to originate from a Prints Hosiery email address, please assume that it has been sent in error and notify us immediately on the above contact details;

Please ensure that you unsubscribe from any of the Prints Hosiery mailing lists if you decide that you no longer wish to receive electronic commercial messages from us or its contracted third parties; and

Please notify us of any changes to your personal details or cancellation of your email address so we can update our records.

 

We thank you in advance for your cooperation.